Your company’s know-how, still there when the internet isn’t.
The Offline Repository is a small server on your own network. Every night it keeps a read-only copy of the files you need to keep running, and a private AI answers questions from them. When the internet, Microsoft 365 or ransomware takes your files away, your team still has them.
A bad week, and the files are still there
The internet goes down, then ransomware hits the office. Follow the repository through both.
Simulated demo. Example company and files.
Your office networkSynced
Repository status
Offline Repositoryin any browser
What the demo shows: each night the Offline Repository pulls a read-only copy of the company's files from its cloud and saves a snapshot first. The internet goes down, and staff still open the library on the office network. A technician asks for the air compressor lockout procedure and gets the steps with the source document named. Later, ransomware encrypts most of the cloud files. The repository sees that 71% of files changed in one run, stops syncing, keeps the last good copy and alerts Black Pearl. The office then opens its IT recovery runbook from that clean copy.
The binder on the shelf, rebuilt for how you work now
Your procedures, manuals and contacts live in the cloud. That is great until the day you cannot reach it.
Keeps a copy of what you run on
SOPs, work instructions, equipment manuals, safety data sheets, drawings, contact lists and emergency plans, mirrored every night in the same folders your team already knows.
Works with the internet down
Staff open it in any browser on your office network. No internet, no cloud account, nothing to install on their computers.
Answers questions, with the source
Ask "what is the lockout procedure for press 4?" A private AI on the box answers and names the document and page it came from, so your team can check it.
Survives ransomware
It only reads from your cloud and keeps 30 days or more of snapshots. If a run changes far more files than normal, it stops, keeps the last good copy, and calls us.
Keeps the emergency page handy
One printable page: who to call, how to run on paper, where the shutoffs are, and the first steps to get your network back.
Stays private
Your files and questions stay on the box. Nothing goes to a cloud AI, and nobody signs in without their own account.
Your operating knowledge, not your regulated records
Before we build anything, you sign off on exactly which folders it copies. This is where we draw the lines.
Goes on by default
What you need to keep running for three days without the internet.
- SOPs and work instructions
- Equipment manuals and maintenance guides
- Safety data sheets, lockout procedures, emergency plans
- Business contacts, vendors, org chart
- Network diagrams and the IT recovery runbook
- Handbook, policies, key contracts, insurance
With your sign-off
Kept in a restricted folder that only named people can open.
- Price lists and financial summaries
- Staff directory with home contact details
- Customer project files
- Blank HR forms
Stays off
Each of these needs its own compliance program, so the standard repository does not hold them.
- Patient or medical records
- ITAR, CUI and other export-controlled data
- Card numbers, bank and tax records, Social Security numbers
- Individual HR and background files
- Passwords and keys
Medical offices and clinics: the repository is a good fit for your operating side, like clinic procedures, emergency plans, staff contacts and equipment manuals. Patient records stay in your EHR and its own downtime plan.
Built so a bad day at the office can’t reach it
The repository is a network appliance first and an AI tool second. We set it up the way we would want our own.
- Sits on its own segment of your network. Staff can open it; it cannot reach into your office computers.
- Pulls from your cloud with a read-only account. It cannot change or delete anything at the source.
- Takes a snapshot before every sync and keeps 30 to 90 days of them.
- Pauses and alerts us if one sync changes or deletes far more than normal.
- No ports open to the internet. We manage it over an encrypted tunnel.
- The disk is encrypted, so a stolen box is unreadable.
Want no connection at all?
Ask about the air-gapped option. The box never touches a network, and we refresh it from an encrypted USB drive on a schedule you pick.
Not a replacement for backup
The repository is a working copy for outages. Your real backup stays where it is. If you do not have one, we can set that up too. See managed IT.
Works with
SharePoint, OneDrive, Google Drive and network file shares. Tell us what you use during the walkthrough.
Three sizes, all managed by us
Every size keeps the read-only copy, the snapshots, the ransomware stop, the emergency page and the same monthly care. The difference is how fast the AI answers and how much it can hold.
Library
For small offices that mostly need the files.
- Small, quiet box on a battery backup
- Full-text search across every document
- A basic AI for short questions, slower answers
One-time hardware price plus a monthly management fee.
Call for a quoteStandard
For most shops and offices.
Everything in Library, plus
- An AI that answers in seconds and names its sources
- Room for years of documents
- Built-in Wi-Fi, so laptops on battery can still reach it in a power outage
One-time hardware price plus a monthly management fee.
Pilots run on Standard.
Request a pilotPro
For large document sets and more people asking at once.
Everything in Standard, plus
- A dedicated graphics card for fast AI answers
- Mirrored drives
- More users at the same time
One-time hardware price plus a monthly management fee.
Call for a quoteNeed it to leave the building? Add the portable kit: a rugged case with its own battery and Wi-Fi, so a manager can carry the library out and open it on any laptop.
Ask about portableFrom walkthrough to outage drill
Walk through a bad day
We ask what your team would need during a three-day outage, and where those files live today.
Sign off on what it copies
You approve the folders in writing, including what stays off.
Build and test
We build the box in our shop, run the first full copy and check every file count against your cloud.
Pull the plug
We install it, then unplug your internet and have your team find three things they named. Then we do it again every quarter.
Common questions
Is this a backup?
No. It is a working copy your team can use during an outage. Your backup stays where it is. If you need one, we can set that up separately.
Can we put patient records on it?
Not on the standard repository. Patient records, export-controlled data and card or bank data each need their own compliance program. Clinics can use it for their operating side: procedures, emergency plans, contacts and equipment manuals.
Can it change or delete our files?
No. It reads from your cloud with a read-only account and never writes back.
What happens if ransomware hits us?
The repository keeps snapshots and checks every sync. If one run changes or deletes far more files than normal, it stops syncing, keeps the last good copy and alerts us. You open your files and recovery runbook from that clean copy.
How current are the files?
It copies every night, and we can run a copy any time. Every document shows the date it was copied, so nobody mistakes an old version for today’s.
Is the AI as good as ChatGPT?
No, and it does not need to be. It is a smaller model that runs on the box, so your questions never leave the building. It answers from your own documents and names the source, so your team can check every answer. For lockout and other safety steps, follow the source document it links to.
What if someone steals the box?
The disk is encrypted, so the files cannot be read without the unlock key. Every user also signs in with their own account.
What do you do each month?
We watch every sync, apply updates, and send you a short report. Every quarter we run an outage drill with your team and refresh the printed emergency page.
What would your team need if the internet went down tomorrow?
Call us and we will walk through it with you. We are taking a small number of pilot sites now.